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Education

Columbia University,​ New York, NY
Masters of Science Degree in Sports Management

University of Rochester,​ Rochester, NY
Bachelor of Arts Degree in Political Science and English

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Skills

Expertise in;​ Jira, Confluence, Smartsheet,Adobe Photoshop/CS, HTML, CSS, XML/XSLPowerPoint, Trello, Slack, MS Teams, Hipchat,Scrum, Kanban and other agile methodologies
Experience with;​ Google Analytics, Javascript, JSON, JQuery,iOS and Android application delivery, API integrations,responsive web frameworks, CCPA, GDPR

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Experience

• Monitor and facilitate mobile/eCommerce projects in B&N’s Digital Project Portfolio implementing PMO best practices
• Oversee onshore and offshore development teams; coordinate resource prioritization for multiple programs/initiatives
• Manage third-party vendor relationships to ensure timelines, budget and product quality goals are met
• Create and maintain executive dashboards to provide leadership with critical project insight and visibility to risks
• Draft and review SOWs while coordinating with legal team to comply with regulations (CCPA, GDPR and local regulations)

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• Led and supervised a team of 10 developers for custom web and native applications (iOS and Android)
• Oversaw all aspects of project planning including budget, timelines, deliverables, scheduling and resource planning
• Managed relationships with clients and vendors; wrote proposals and kept stakeholders informed on project status
• Implemented agile methodologies (Scrum and Kanban) for planning throughout the SDLC
• Member of internal ​Center of Excellence​ group to propose and implement PMO best practices across the organization

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• Led bespoke technical projects for web and mobile applications (iOS and Android) using agile and waterfall methodologies
• Controlled project planning including requirements, discovery/scoping, budget, timelines/delivery and SLAs
• Developed documentation, wireframes, system architectures, and flow charts for client systems and new features
• Oversaw projects through the full SDLC for PepsiCo, Nissan, Vodafone, ABInbev, NFL, Mastercard, HTC, WANDA and others
• Managed client and vendor relationships and planned onboarding, training and ongoing operations to ensure success

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• Analyzed and made recommendations for SAAS sales strategy in North America
• Coordinated with product and development teams to identify new features and improve services and offerings
• Composed contracts, supported onboarding and served as primary contact for Enterprise clients

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• Managed daily box office operations and events for a 17,000 seat football stadium and 3,400 capacity gymnasium
• Developed marketing strategy and detailed inside sales campaign to retain season ticket holders and generate new sales
• Key Results: ​Increased Football revenue 52.16% from FY 2009 to FY 2013, Increased department revenue 15.20% in FY2013

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• Crafted creative content and advertisements featured on MLB.com and MiLB.com
• Composed marketing graphics and coordinated with sponsorship team on proposals to major corporations

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